How to get Citrix Evaluation License

In this article, I will show you how to get Citrix Evaluation License and install it on a License Server using Citrix License Manager and Citrix License Administration Console. I downloaded Citrix License Server installer as a separate component of Citrix Virtual Apps and Desktops 7 1912 LTSR.

  1. Login to and click on Preview/Betas – License Retrieval It will take some time to generate Citrix Evaluation license if this is the first time you are trying to download Citrix Evaluation License.
  2. Select Citrix Virtual Apps and Desktop Evaluation or any other option in the top row and click on the serial number. You can click on any serial number. One you select will be available for activation and allocation. Others will remain available to be used at later time.
  1. You will be redirected to Activate and Allocate Licenses under All Licensing tools (Legacy). The warning message tells you to keep the License Server’s hostname ready. Be cautious while providing the hostname of the License server as it is case sensitive. Click on Continue.
How to get Citrix Evaluation License 1
  1. Provide the hostname (not FQDN) in the Host ID column. If you wish you can activate and allocate a certain number of licenses out of 99 to this License server and allocate remaining licenses to a second License server. Click on Continue.
How to get Citrix Evaluation License 2
  1. Click on Confirm
How to get Citrix Evaluation License 3
  1. Clicking on OK will download the lic file in a separate browser window
How to get Citrix Evaluation License 4
  1. Copy the downloaded lic file to the License Server.
  2. Install License Server component from the Meta Installer by clicking on Autoselect.exe and then selecting License Server. If you have downloaded the License Server as a separate component then extract the files and double click on CTX_Licensing
Citrix Licensing build 29000
  1. Accept the Terms and click on Next
Citrix Licensing Terms
  1. Change the destination or click on Install
Citrix Licensing Destination Folder
  1. Installation should proceed
Citrix Licensing installation Progress
  1. Click on Finish
Citrix Licensing Installation Finish
  1. A new window will open up. If you want to change the default ports used by License server then do it here. Allow the installer to configure the windows Firewall exception should be checked by default. Click on Next.
Citrix Licensing Ports
  1. On next screen you can choose how Citrix License manager should check for Subscription Advantage renewal licenses and notify you or install the licenses when found. There are three configuration Options. Check out
  • Automatically check for Subscription Advantage renewal licenses and notify when available: Citrix Licensing Manager displays a notification. Click on a link to download and install available renewals. Note that this same notification appears in Studio and Director if they are configured to manage the License Server
  • Automatically check for and install Subscription Advantage renewal licenses when available: Citrix Licensing Manager checks weekly and automatically installs renewal licenses when available. A notification displays for a few days stating that renewals have been installed
  • Manually check for Subscription Advantage renewal licenses: Select the Update License(s) tab and Check for Available Renewals. You can check the Update License(s) tab at any time to see a list of licenses installed in the last 30 days
  1. Click on Configure.
Citrix Licensing Configure Custom Success Service Renewal
  1. Configuration will progress
Citrix Licensing Configuration Progress
  1. Once the configuration is finished, you will be presented with Citrix Licensing configured successfully. Notice that under Share usage statistics with Citrix, there is no option to disable Citrix CEIP and Call Home programs. It can be disabled from Citrix License Manager. Check Launch Citrix Licensing Manager and click on Finish.
Citrix Licensing configuration successful
  1. It will open License Manager in the default web-browser. Check Do not show this again and then close this flash screen.
Citrix License Manager Open
  1. Click on the gear icon at the top and go to Usage and Statistics. Select Do not send any data to Citrix.
Citrix License Manager Usage and Statictics
  1. Go to Accounts and add another user group with Administrator Role. This group can be a Citrix Admin group. By default, the user that installed the License Server component is the Administrator of the Citrix License manger or Citrix License Administration Console.
Citrix License Manager add user group
Citrix Licensing Add user group
  1. Under Server Configuration, you can modify the ports, change customer success services renewals and enable/disable Supplemental Grace Period. By default it is ON.
Citrix Licensing Ports edit
Citrix Licensing Configure Custom Success Service Renewal Edit
Citrix Evaluation license Supplement Grace period

Import Citrix Evaluation License using Citrix License Manager

  1. Go to Install Licenses and select Use downloaded license file. Click on Choose File
Citrix License Manager Install License
  1. Browse the license file that we copied after downloading it. Click on Open
License File Upload
  1. Click on Import
License File Import
  1. If you get An unknown error occurred. For assistance, contact Citrix Customer service and reference error code UNKNOWN error then remove any special character from the name of the license file and also ensure that .lic is lower case.
Citrix Evaluation License import error
  1. Once imported, you will see Installed License Detail
Citrix Evaluation License import successful License Manager
  1. Restart Citrix Licensing Service and then go to Dashboard to see the license status
Citrix License Manager Dashboard

Import using License Administration Console

  1. Open LAC from Start menu and click on Administration
License Administration Console Home
  1. Login with the Admin credentials. This is the account that you used to install the License server component or the account which is a member of group that we added in License Manager
License Administration Console Login
  1. Go to Vendor Daemon Configuration and click on Import License
Citrix License Administration Consle Vendor Daemon
  1. Browse the license file and Import License
Citrix License Administration Console Browser and Import License file
  1. Successful import will show this message. Click on OK
Citrix License Administration Console License Import Successful
  1. Restart Citrix Licensing Service and then go to Dashboard of License Administration Console. You will see your licenses there.
Citrix License Administration Consle Dashboard

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